"Whoever understands the customer best, wins."
Brand Health
Brand Health Studies cover the full range of Brand Research metrics.
Brand Recall - prompted & unprompted
Brand Image - perceptions & associations
Brand Loyalty - customer loyalty & switching intent
Brand Equity - brand value
Brand Tracking
Our tracking studies cover:
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Satisfaction - product and/or service
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NPS - propensity to recommend
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Benchmarking against competitive set
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Key Driver Analysis - to determine what factors will drive brand trial
Advertising Testing
We help our clients to develop advertising and marketing communications that speak to customers. Need help understanding how to grab the attention of potential customers? What needs to be communicated to be in the consideration set?
Marketing & Communications Testing
What do you customers want to hear about?
Where do they want to hear about your product? Investigate information searching habits?
We can help your comms team answer these questions and others.
We help our clients speak to their clients.